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Shaw, again
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- Written by: Rod Boyle
- Category: Who's Your ISP?
- Hits: 2560
On Saturday I called Shaw yet again about the mysterious bills that keep coming my way.
10 minutes on hold, after the initial 3 minutes inputting and confirming my phone number.
The helpful agent confirms that I owe several months billing, I have her review the notes, she sees the errors, puts me on hold and then transfers me to the disconnect team.
Now the "disconnect team" is the biggest scam going. The reason you're transferred to a disconnect team, and put on hold, is because a certain percentage of disgruntled users (disgruntled users? Shaw?) will grow impatient and hang up, thereby not disconnecting their account and remaining on billing. I'm disgruntled as well, but I know the system and so wait. Another 10 minutes and I've reached technical support.
I inform technical support I wish to disconnect my account, and they tell me I've reached the wrong department, If I'll just hold for a few minutes they'll transfer me....
Systematic and Premeditated Incompetence. I've still to write that essay, but I know the model I'm going to base it on...
Another 10 minutes and I reach the disconnect team. It's a full time job this, disconnecting one's internet with Shaw. And she immediately sees the errors, disconnects my account and backdates the disconnect order to the 26th of February, when it was initially requested, so I don't owe them...
And here there's a pause as she studies it all...
I don't owe them a thing.
It's funny that, because as I paid my account up a full month in advance as required I should have a credit, full months credit to be precise, but she won't say and something in the pause tells me she realizes it, and if I wanted to stay lost in the system I could then request my credit be mailed out to me but really, really, I'm just done...
2010 Garage Sales Week 3 - Summary
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- Written by: Rod Boyle
- Category: Miscellany
- Hits: 2029
A quick and easy summary, really. What a load of bollocks!
Missing buses as regularly as some others catch them I make it to the first garage sale 1 minute before they open - The Wild Rose United Church, on 1st St NW and 12 Ave....which is OK, as it's not a well attended one, and there are very few people in line.
I get some buttons. And my eagerness to escape and look for greener pastures is matched only by the eagerness of a fingerless volunteer charged with tying up and securing my purchase so everyone can see that I paid...time is passing. There's no time for this.
Moving on, the next garage sale the yearly one for the Mustard Seed on Memorial Drive... a brisk walk down the hill, past the panting joggers coming up the staircase, then on along Memorial...they're still organizing....I'm in luck, there's a jewelry table and they're still unpacking and sorting, a young boy is there trying to buy some cheap tin earrings for his mom on Mother's day but he wants to be certain they're white gold first, the volunteer laughs....
A few broken bits and bobs, Mixed media art pieces to be added to the growing piles of mixed media in the cupboards, an old Oak index file case, $20.00, they're calling it an antique but I know that we'll all soon be abandoning our computers and looking for old oak index index filing cases, ... then home.
Futile attempts at napping.
All in all, I would have been better off sleeping in.
2010 Garage Sales Week 3 - Summary
- Details
- Written by: Rod Boyle
- Category: Miscellany
- Hits: 2164
A quick and easy summary, really. What a load of bollocks!
Missing buses as regularly as some others catch them I make it to the first garage sale 1 minute before they open - The Wild Rose United Church, on 1st St NW and 12 Ave....which is OK, as it's not a well attended one, and there are very few people in line.
I get some buttons. And my eagerness to escape and look for greener pastures is matched only by the eagerness of a fingerless volunteer charged with tying up and securing my purchase so everyone can see that I paid...time is passing. There's no time for this.
Moving on, the next garage sale the yearly one for the Mustard Seed on Memorial Drive... a brisk walk down the hill, past the panting joggers coming up the staircase, then on along Memorial...they're still organizing....I'm in luck, there's a jewelry table and they're still unpacking and sorting, a young boy is there trying to buy some cheap tin earrings for his mom on Mother's day but he wants to be certain they're white gold first, the volunteer laughs....
A few broken bits and bobs, Mixed media art pieces to be added to the growing piles of mixed media in the cupboards, an old Oak index file case, $20.00, they're calling it an antique but I know that we'll all soon be abandoning our computers and looking for old oak index index filing cases, ... then home.
Futile attempts at napping.
All in all, I would have been better off sleeping in.
Franz Xaver Messerschmidt
- Details
- Written by: Rod Boyle
- Category: Link of the day
- Hits: 1600
A curious artist, as all artists should be.
Link: Biography here, Gallery Here, short article with a little of both here.
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